How to bill for out-of-scope work and project overages
Log extra billable hours and automatically append them to the next retainer invoice.
Overview
Scope creep is the silent margin killer for service businesses. When clients request extra work, you should log it immediately. Nobevra can automatically include logged overages in the next month's retainer invoice.
Logging an overage
There are two ways to log an overage:
- 1Method 1 (Quick): Open the client profile and click "Log Overage". Enter the description, hours, and hourly rate. Click "Save".
- 2Method 2 (Detailed): Go to Invoices > New Invoice, select the client, and add a line item for the out-of-scope work.
Auto-appending to retainer invoices
In Settings > Retainers, enable "Auto-append logged overages to retainer invoices". When active, any overages logged during the billing cycle will automatically appear as separate line items on the next monthly invoice.
Pro Tip
Give the overage a clear description like "Additional revision rounds (3hrs @ $150/hr) — Jan 15, 2025" so clients know exactly what they are being billed for.
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